The word shopping
brings a feeling of immediate hullabaloo to most
people. But if you combine the word shopping with car
insurance — as in "shopping for vehicle insurance" —
it produces the opposite essence. The thought of
shopping for car insurance makes the eyes glaze over
and the heart rate drop to the pace of a slumbering
couch potato.
Couch potato? Indeed. D heller,
a consumer advocate at The Foundation for Taxpayer &
Consumer Rights (a California-based consumer advocacy
group) and a recognized insurance issues specialist,
told us that too often "people purchase car insurance
by calling the number on the tv."
But wait, this is important
material! You want to be adequately covered if you get
in an chance event. And you certainly don't want to
pay more for automobile insurance than you must. Maybe
waiting for a solution to be beamed into your tv is
not the greatest idea.
How can you stay alert while
surfing through this murky subject? Just remember:
There is money to be saved. How much? Hundreds, even
thousands, per year. For example, one of the authors
typed all of his insurance information into a
comparative car insurance service. The quotes (for
very basic coverage on two old vehicle) ranged from
$1,006 to $1,807 — a difference of $801 a year. If
you're currently dumping thousands into your auto
insurance firms coffers because of a couple of
tickets, an car crash, or a questionable credit
valuation, shopping your policy against others may be
well worth the effort.
see it this way — you can
convert the money you save into purchasing of
something you've lusted after for a long time. Hold
that destination in your mind. Now, let's begin.
Before you can shop for a better
rate, you have to decide what you need. The first step
in finding the right auto insurance for you is to
figure out the amount of coverage you need. This
varies from state to state. So take a moment to find
out what coverage is required where you live. Make a
list of the different types of coverage and then
return for the next step. (You will find a list of
each state's requirements and an explanation of the
various types of vehicle insurance in "How Much
automobile insurance Do You Really Need?". Also, check
out "Little-Known But Important car insurance Issues"
as it has a glossary of basic insurance terminology.)
Now that you know what is
required, you can decide what — if anything — you need
in addition to that. Some people are quite cautious.
They base their lives on worst-case scenarios. vehicle
insurance companies love these people. That's because
auto insurance companies know what your chances are of
being killed or maimed, and how likely it is for your
vehicle to be damaged or stolen. The information the
auto insurance organizations has collected over
previous decades is crunched into "actuarial tables"
that give insurance adjustors a quick look at the
probability of just about any occurrence.
It is important to keep in mind
that the basis of automobile insurance is a difference
of opinion between you (the insured) and them (the
vehicle insurance companies). You believe you will, at
some point, probably get in an fortuity. The car
insurance company believes you probably won't. And the
automobile insurance accident, is willing to take your
money to prove you wrong.
So how much insurance should you
buy beyond your state's minimums?
"Look at your personal financial
situation," D howard, director of the Insurance
Consumer Advocate Network (I-CAN) and former insurance
adjuster, advised. "If you have assets to protect —
and that is all auto insurance is doing — get enough
liability coverage." For instance, if you purchase
$50,000 of bodily injury liability coverage but have
$100,000 in assets, attorneys could go after your
treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed
$50,000.
Dennis noted that his general
recommendation for liability limits are $50,000 bodily
injury liability for one person injured in an
accident, $100,000 for all people injured in an
accident and $25,000 property damage liability (that
is, 50/100/25) given that half of the cars on the road
are worth more than $20,000. Here again, though, let
your financial situation be your guide. If you have no
assets, don't buy excess coverage.
Another issue Dennis mentioned
is that the limits of any uninsured and/or
underinsured motorist coverage that you purchase
cannot exceed the limits of your liability coverage.
Such coverage, he said, can be valuable, as it will
cover lost income if you're out of work for several
months after being injured in a major accident.
Your driving habits may also be
a concern. If your past is filled with crumpled
fenders, if you have a lead foot or a long commute on
a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware
that they don't have to buy the bundle [of collision
and comprehensive coverage]," Dennis, said. "If your
car is older, if you have a good driving record and if
there is a low likelihood that it would be totaled in
an chance event, but a high likelihood of it being
stolen, you could buy comprehensive but not
collision." Seems like good advice for all of the 1989
Toyota Camry owners reading this article — this has
been the most stolen vehicle in the nation for several
years (it's often stolen for parts). But we would
expect that most of them on the road have well over
100,000 miles.
At this time, a rather sobering
point needs to be interjected. Just having insurance
doesn't protect you from absolutely anything bad that
might happen. First, the insurance firms needs to back
up the claims that they make in the fine details of
the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks
like coupons for cocktail wieners at a supermarket.
But, in case you haven't noticed, real life is a bit
different from TV ads. If you have an fortuity, your
auto insurance firms will take a close look at your
claim before mailing you a check. And the check may be
written for an amount much smaller than you had hoped.
For this reason, you should be intimately familiar
with the terms of your policy and call the firms with
any questions you might have.
Now that you have made several
practical and philosophical decisions, it's time to
start shopping. Begin by setting aside about an hour
for this task. Bring all your records — your current
insurance policy, your driver license number and your
vehicle registration. Drink plenty of coffee. Have a
phone at your elbow. And, of course, power up your
computer.
Begin with the web based
services. If you go to InsWeb.com or other auto
insurance quote sites, you can type in your
information and get a list of comparative quotes. The
form takes about 15 minutes to complete. If this bores
you, just remind yourself that you are saving money
and you can use that money to buy something nice for
yourself. If the entire shopping process takes you two
hours to complete, and you save $800, you're
effectively earning $400 an hour.
A few things to keep in mind:
(1) When you use price quote websites, you may not get
instantaneous insurance quotes. Some companies may
contact you later by e-mail, and some that are not
"direct providers" may put you in touch with a local
agent, who will then calculate a quote for you. (A
"direct provider," like Geico, sells an auto insurance
policy to you directly; other organizations like State
Farm sell insurance through local agents. We'll
discuss the pros and cons of each later.) (2) It's not
easy to get price quotes from these sites in all
states — if you live in New Jersey, for instance,
you'll probably find it faster to pick up the phone,
since most insurers currently don't provide online
quotes for this state.
You can also try getting
insurance price quotes from some of the insurance
organizations listed on the Edmunds.com Web site —
Esurance, Geico, or Progressive. The forms will take
about 10 minutes each to complete.
Of course, there are many other
insurers that you can contact online. But remember,
while you're researching companies, make notes in a
separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating
your efforts. When you visit the different online
insurance sites you should take note of several
things:
An 800 number to call
for questions you can't get answered online
The auto insurance
companies payment policy (When is your payment due?
What happens if you're late in making a payment?)
Discounts offered by
the insurance companies that pertain to you
The automobile
insurance firms consumer complaint ratio from your
state's department of auto insurance Web site (more on
this below)
The vehicle insurance companies
A.M. Best and Standard & Poor's ratings (more on this
below)
Once you have exhausted your
online options, it's time to work the phones. Those
companies you haven't been able to get an online quote
from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the
online counterpart, providing you have all the
information regarding your driver license and vehicle
registration close at hand. When you get a quote, be
sure to confirm the price. Also, ask them to fax or
e-mail the quote to you as a record.
While talking to the car
insurance organizations telephone salespeople, make
sure you explore all options relating to discounts.
automobile insurance companies give discounts for a
good driving record, favorable credit score, safety
equipment (for example, antilock brakes), certain
occupations or professional affiliations, and more.
For more guidance in this area, check out "How to Save
Money on auto insurance."
Always bear in mind that your
mission isn't just to buy the cheapest car insurance
out there; it is to buy the cheapest vehicle insurance
and still receive adequate coverage and service. "You
don't want to pay to get a great deal on car insurance
and then not get your car repaired after an car
crash," Heller noted.
Your final selection should
depend on two things:
a. the reliability of the
insurance companies based on the criteria above;
b. the price of the quote.
We can all find the lowest
premium, but it may not be immediately obvious how to
determine whether a companies is reliable. When we say
"reliable," we're talking about how the insurer treats
you, the customer. Particularly, how will the firms
deal with you when you file a claim? Will you be paid
the full amount to which you are entitled? And will
you be paid promptly?